Bitly experienced a major incident on January 17, 2025 affecting Website (Bitly.com) and API and 1 more component, lasting 30m. The incident has been resolved; the full update timeline is below.
Affected components
Website (Bitly.com)APIMetricsWebhook Delivery
Update timeline
- identified Jan 17, 2025, 05:43 PM UTC
We are currently experiencing a major service outage impacting our Website and API. Our on-call team has identified the root cause and is working and resolve this issue. We will provide an update within 30 minutes.
- resolved Jan 17, 2025, 06:13 PM UTC
An incident impacting our website, API, webhooks and metrics has been resolved and all actions should now be operational.