Bitdefender incident

We are investigating an issue with LinkScan

Major Resolved View vendor source →

Bitdefender experienced a major incident on June 5, 2024, lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2024, 09:41 AM UTC
Resolved
Jun 05, 2024, 12:50 PM UTC
Duration
3h 8m
Detected by Pingoru
Jun 05, 2024, 09:41 AM UTC

Update timeline

  1. resolved Jun 05, 2024, 12:50 PM UTC

    The root cause has been traced to a core service update that was applied out of hours on 4th June. Some serverless functions in some clusters failed to update with the latest code and this caused some URL's for some customers to fail unexpectedly during the scan process. After identifying and updating the failed nodes, the issue was resolved (subject to DNS propagation). We apologise for the inconvenience and have updated our post-deployment checks to cater for this scenario going forward.