Bitbucket incident

Some users may experience delays in receiving email notifications

Major Resolved View vendor source →

Bitbucket experienced a major incident on July 10, 2024 affecting Email delivery, lasting 7h 47m. The incident has been resolved; the full update timeline is below.

Started
Jul 10, 2024, 01:06 AM UTC
Resolved
Jul 10, 2024, 08:54 AM UTC
Duration
7h 47m
Detected by Pingoru
Jul 10, 2024, 01:06 AM UTC

Affected components

Email delivery

Update timeline

  1. identified Jul 10, 2024, 01:06 AM UTC

    We continue to work on resolving the Email Notifications for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, and Jira Product Discovery. We have identified the root cause.

  2. resolved Jul 10, 2024, 08:54 AM UTC

    Between 12:00am 9th July to 08:00am 10th July, we experienced email deliverability issues for some recipient domains for Confluence, Jira Work Management, Jira Service Management, Jira, Trello, Atlassian Bitbucket, and Jira Product Discovery. The issue has been resolved and future emails will flow normally.