Bitbucket experienced a major incident on July 24, 2024 affecting API and Pipelines, lasting 2h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jul 24, 2024, 05:18 AM UTC
We are currently investigating an issue affecting pipelines creation due to an increased API error rate, we're investigating and will provide a follow-up soon.
- identified Jul 24, 2024, 06:15 AM UTC
We've identified an issue causing increased API error rate and delayed Pipelines. We are working on implementing a fix to restore service and will post a follow up within one hour.
- identified Jul 24, 2024, 06:56 AM UTC
A fix has been implemented and API performance has begun to recover. Some Pipelines are still delayed but we are seeing recovery. We'll continue to monitor and provide an update within the hour.
- monitoring Jul 24, 2024, 07:13 AM UTC
Both Bitbucket API and Pipelines services have recovered. We'll continue to monitor and provide another update in 20min.
- monitoring Jul 24, 2024, 07:45 AM UTC
Between 2024-07-24 3.30am UTC to 2024-07-24 6.40am UTC, we experienced degraded performance with API and Pipelines for Atlassian Bitbucket. The issue has been resolved and the service is operating manually.
- resolved Jul 24, 2024, 07:46 AM UTC
Between 2024-07-24 3.30am UTC to 2024-07-24 6.40am UTC, we experienced degraded performance with API and Pipelines for Atlassian Bitbucket. The issue has been resolved and the service is operating manually.