Bitbucket incident

Bitbucket website and git operations down for some customers

Major Resolved View vendor source →

Bitbucket experienced a major incident on March 11, 2025 affecting Website and API and 1 more component, lasting 53m. The incident has been resolved; the full update timeline is below.

Started
Mar 11, 2025, 11:34 PM UTC
Resolved
Mar 12, 2025, 12:28 AM UTC
Duration
53m
Detected by Pingoru
Mar 11, 2025, 11:34 PM UTC

Affected components

WebsiteAPIGit via SSHAuthentication and user managementGit via HTTPS

Update timeline

  1. investigating Mar 11, 2025, 11:34 PM UTC

    Some customers are experiencing issues with our web and git operations. We are investigating.

  2. investigating Mar 11, 2025, 11:35 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Mar 12, 2025, 12:03 AM UTC

    We are monitoring an identified fix and seeing signs of recovery.

  4. resolved Mar 12, 2025, 12:28 AM UTC

    Between 11/Mar/25 23:02 UTC and 11/Mar/25 23:59 UTC, some Bitbucket Cloud customers experienced issues accessing our website, API, and git services. We have mitigated the problem and will take steps to avoid this issue in the future.