Bitbucket incident

Bitbucket has degraded performance

Major Resolved View vendor source →

Bitbucket experienced a major incident on March 21, 2025 affecting Website and API and 1 more component, lasting 4h 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2025, 08:10 PM UTC
Resolved
Mar 22, 2025, 12:32 AM UTC
Duration
4h 21m
Detected by Pingoru
Mar 21, 2025, 08:10 PM UTC

Affected components

WebsiteAPIGit via SSHAuthentication and user managementGit via HTTPSWebhooksPipelines

Update timeline

  1. investigating Mar 21, 2025, 08:10 PM UTC

    We are investigating reports of intermittent errors and performance degradation for some Atlassian Bitbucket Cloud customers. We will provide more details within the next hour.

  2. investigating Mar 21, 2025, 09:13 PM UTC

    We are still investigating reports of intermittent errors and performance degradation for some Atlassian Bitbucket Cloud customers. We will provide more details within the next hour.

  3. investigating Mar 21, 2025, 10:38 PM UTC

    We are still investigating reports of performance degradation for some Atlassian Bitbucket Cloud customers. We will provide more details within the next hour.

  4. monitoring Mar 21, 2025, 11:54 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Mar 22, 2025, 12:32 AM UTC

    This incident has been resolved.