Bit2Me incident

Maintenance on Purchases via PIX / Manutenção nas compras via PIX

Major Resolved View vendor source →

Bit2Me experienced a major incident on July 17, 2026 affecting PIX Brazil, lasting 3d. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 10:04 AM UTC
Resolved
Jul 20, 2026, 11:02 AM UTC
Duration
3d
Detected by Pingoru
Jul 17, 2026, 10:04 AM UTC

Affected components

PIX Brazil

Update timeline

  1. monitoring Jul 17, 2026, 10:04 AM UTC

    We are carrying out maintenance work on the PIX payment method. For this reason, purchases via PIX will remain temporarily disabled. As soon as the maintenance is completed, they will be reactivated automatically. The current status of the operations associated with this payment method is as follows: - Purchases with PIX: Temporarily disabled - Deposits with PIX: Enabled - Withdrawals: Enabled If you wish to buy a cryptocurrency, you can make a deposit via PIX and, once you receive the funds, complete the purchase using the euro balance available in your Bit2Me account. → https://support.bit2me.com/en/support/solutions/articles/35000298414 For any questions, contact our support team. -------- Estamos realizando tarefas de manutenção no método de pagamento PIX. Por esse motivo, as compras via PIX permanecerão temporariamente desativadas. Assim que a manutenção for concluída, elas serão reativadas automaticamente. O status atual das operações associadas a este método de pagamento é o seguinte: - Compras com PIX: Temporariamente desativadas - Depósitos com PIX: Ativados - Saques: Ativados Se você deseja comprar uma criptomoeda, pode realizar um depósito via PIX e, assim que receber os fundos, efetuar a compra com o saldo em euros disponível na sua conta Bit2Me. → https://support.bit2me.com/pt-BR/support/solutions/articles/35000298414 Em caso de dúvida, entre em contato com nossa equipe de suporte.

  2. resolved Jul 20, 2026, 11:02 AM UTC

    The maintenance work on the PIX payment method has been completed. All operations associated with PIX are enabled again and working normally: - Purchases with PIX: Enabled - Deposits with PIX: Enabled - Withdrawals: Enabled Thank you for your patience and understanding. -------- As tarefas de manutenção no método de pagamento PIX foram concluídas. Todas as operações associadas ao PIX estão novamente ativadas e funcionando normalmente: - Compras com PIX: Ativadas - Depósitos com PIX: Ativados - Saques: Ativados Agradecemos sua paciência e compreensão.