BIM Track Outage History

BIM Track is up right now

BIM Track had 9 outages in the last 2 years totaling 696h 59m of downtime — averaging 0.4 incidents per month.

There were 9 BIM Track outages since October 9, 2025 totaling 696h 59m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.bimtrack.co

Minor August 31, 2026

RFI, Submittal and Change Management Activity Centers Unavailable

Detected by Pingoru
Aug 31, 2026, 01:39 PM UTC
Resolved
Aug 31, 2026, 02:22 PM UTC
Duration
43m
Affected: Web Application
Timeline · 2 updates
  1. investigating Aug 31, 2026, 01:39 PM UTC

    We are currently experiencing an issue affecting all RFI, Submittal and Change Management Activity Centers. These services are unavailable at this time. Our team is actively investigating the issue and working to restore functionality as quickly as possible. We will provide updates as more information becomes available.

  2. resolved Aug 31, 2026, 02:22 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice August 18, 2026

Automatic email filing to projects temporarily unavailable

Detected by Pingoru
Aug 18, 2026, 02:22 PM UTC
Resolved
Aug 18, 2026, 02:34 PM UTC
Duration
11m
Affected: Web Application
Timeline · 2 updates
  1. investigating Aug 18, 2026, 02:22 PM UTC

    Automatic filing of emails into projects (triggered when emails arrive in an Outlook folder) is temporarily unavailable. All affected emails will be filed to their projects automatically once the system recovers.

  2. identified Aug 18, 2026, 02:23 PM UTC

    The issue has been identified and a fix is being implemented.

Read the full incident report →

Major July 6, 2026

Procore Connector Sync Disruption

Detected by Pingoru
Jul 06, 2026, 01:26 PM UTC
Resolved
Jul 06, 2026, 02:01 PM UTC
Duration
34m
Affected: Web Application
Timeline · 2 updates
  1. monitoring Jul 06, 2026, 01:26 PM UTC

    We are currently experiencing issues with synchronization of RFIs and Submittals between Procore and Newforma Konekt due to an ongoing service disruption affecting Procore. Users may experience delays or failures when syncing RFIs and Submittals between the two platforms. Our team is monitoring the situation and will restore normal operations as soon as Procore's services return to normal. For additional information, please refer to the Procore Status Page.

  2. resolved Jul 06, 2026, 02:01 PM UTC

    The Procore API issues impacting synchronization between Procore and Newforma Konekt have been resolved. We will continue to monitor the integration, but all services are currently operating as expected.

Read the full incident report →

Notice June 22, 2026

Website and API issues

Detected by Pingoru
Jun 22, 2026, 01:00 PM UTC
Resolved
Jun 22, 2026, 01:00 PM UTC
Duration
—
Timeline · 1 update
  1. resolved Jun 22, 2026, 06:16 PM UTC

    Partial outage of the Newforma Konekt website and API. This could cause the project list page not to load, or a 500 error when trying to enter a project.

Read the full incident report →

Minor October 30, 2025

Website pages not loading, caused by Azure issue

Detected by Pingoru
Oct 30, 2025, 12:33 AM UTC
Resolved
Oct 30, 2025, 12:33 AM UTC
Duration
—
Timeline · 1 update
  1. monitoring Oct 30, 2025, 12:33 AM UTC

    Oct 29, 20:33 EDT Resolved - This incident has been resolved. Oct 29, 18:07 EDT Monitoring - Microsoft has applied a fix but their services have not fully recovered yet. You could see intermittent failures when loading pages while the services have fully recovered. Oct 29, 14:27 EDT Identified - A Microsoft CDN outage is preventing some of our web pages to load correctly, and also affecting our Outlook add-in. Microsoft has identified the issue and is currently redeploying a fixed version. Oct 29, 12:25 EDT Investigating - Microsoft Azure is currently experiencing a downtime, as a result some web pages don't load in Newforma Konekt. We are monitoring the situation and will update the status once we get more information.

Read the full incident report →

Minor October 21, 2025

Intermittent issues with submittals, RFIs and change management

Detected by Pingoru
Oct 21, 2025, 10:20 AM UTC
Resolved
Oct 21, 2025, 10:20 AM UTC
Duration
—
Timeline · 1 update
  1. monitoring Oct 21, 2025, 10:20 AM UTC

    Oct 21, 06:20 EDT Resolved - This incident has been resolved. Oct 20, 15:33 EDT Identified - The issue has been identified and a fix is currently being worked on. Oct 20, 15:30 EDT Investigating - An issue currently affects some functionalities in submittals, RFIs and contract change management activity centers. Some action buttons may not display or take slower than usual to show.

Read the full incident report →

Minor October 9, 2025

Intermittent issues in European hubs

Detected by Pingoru
Oct 09, 2025, 02:14 PM UTC
Resolved
Oct 09, 2025, 02:14 PM UTC
Duration
—
Timeline · 1 update
  1. monitoring Oct 09, 2025, 02:14 PM UTC

    Oct 9, 10:14 EDT Resolved - The issue has been resolved by Microsoft, European hubs should be fully accessible. You might experience slightly slower load times while the Microsoft services are fully recovering. Oct 9, 08:47 EDT Identified - The issue is due to a problem with Microsoft Azure infrastructure. Microsoft is actively working on a resolution. Oct 9, 08:45 EDT Investigating - There can be intermittent issues when loading pages (page not loading or slow to load) such as the project list in a European hub.

Read the full incident report →