Billie incident

billie.io not reachable

Critical Resolved View vendor source →

Billie experienced a critical incident on April 30, 2024 affecting Merchant Portal and Buyer portal and 1 more component, lasting 1h 4m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2024, 12:27 PM UTC
Resolved
Apr 30, 2024, 01:32 PM UTC
Duration
1h 4m
Detected by Pingoru
Apr 30, 2024, 12:27 PM UTC

Affected components

Merchant PortalBuyer portalOrder APIMerchant Portal APIBuyer portal APICheckout WidgetBillie WebsiteDemo shop

Update timeline

  1. investigating Apr 30, 2024, 12:27 PM UTC

    We are currently investigating issues with all billie domains returning 404

  2. identified Apr 30, 2024, 12:34 PM UTC

    The issue has been identified and a fix is being implemented.

  3. identified Apr 30, 2024, 12:46 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Apr 30, 2024, 12:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 30, 2024, 01:32 PM UTC

    This incident has been resolved.