Bill.com incident

TECHOPS-36339 - Intacct sync failing with time out errors

Minor Resolved View vendor source →

Bill.com experienced a minor incident on June 23, 2020 affecting Intacct, lasting 16m. The incident has been resolved; the full update timeline is below.

Started
Jun 23, 2020, 11:12 PM UTC
Resolved
Jun 23, 2020, 11:29 PM UTC
Duration
16m
Detected by Pingoru
Jun 23, 2020, 11:12 PM UTC

Affected components

Intacct

Update timeline

  1. investigating Jun 23, 2020, 11:12 PM UTC

    Start Time: Jun 23, 2020 03:31 PM Pacific Time Zone End Time: N/A Description: Bill.com Sync is currently experiencing issues connecting with Intacct. Please try your sync again later.

  2. resolved Jun 23, 2020, 11:29 PM UTC

    Start Time: Jun 23, 2020 03:31 PM Pacific Time Zone End Time: Jun 23, 2020 04:24 PM Pacific Time Zone Description: Bill.com Sync is currently experiencing issues connecting with Intacct. Please try your sync again later. Status: Sync issues are now resolved.