Bill.com experienced a minor incident on October 14, 2020 affecting BILL Platform, lasting 11h 5m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 14, 2020, 03:56 PM UTC
Start Time: Oct 10, 2020 08:02 AM Pacific Time Zone End Time: N/A Description: We are seeing site slowness within the application. Status: We are investigating the root cause and working to improve performance.
- monitoring Oct 14, 2020, 04:22 PM UTC
Start Time: Oct 14, 2020 08:02 AM Pacific Time Zone End Time: Oct 14, 2020 08:50 AM Pacific Time Zone Description: We are seeing site slowness within the application. Status: We have resolved the performance issue and will continue monitoring the situation.
- resolved Oct 15, 2020, 03:01 AM UTC
Start Time: Oct 14, 2020 08:02 AM Pacific Time Zone End Time: Oct 14, 2020 08:50 AM Pacific Time Zone Description: We are seeing site slowness within the application. Status: This issue is now resolved. We appreciate your patience.