Bill.com experienced a critical incident on February 25, 2021 affecting BILL Platform and QuickBooks for Windows and 1 more component, lasting 3h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 25, 2021, 06:51 AM UTC
Start Time: Feb 24, 2021 10:23 PM Pacific Time Zone Description: The site is currently unavailable. Status: We are aware of a service disruption. Our teams are working to identify the cause and implement a solution.
- identified Feb 25, 2021, 09:30 AM UTC
Start Time: Feb 24, 2021 10:23 PM Pacific Time Zone Description: The site is currently unavailable. Status: The cause of the issue has been identified and we are actively working on a resolution.
- resolved Feb 25, 2021, 10:06 AM UTC
Start Time: Feb 24, 2021 10:23 PM Pacific Time Zone End Time: Feb 25, 2021 01:04 AM Pacific Time Zone Description: The site is currently unavailable. Status: We have resolved the issue and implemented the solution. Thank you for your patience.