Bill.com incident

TECHOPS-55362 - Site unavailable for some users

Notice Resolved View vendor source →

Bill.com experienced a notice incident on October 20, 2021 affecting BILL Platform, lasting 19h 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2021, 01:41 AM UTC
Resolved
Oct 20, 2021, 09:33 PM UTC
Duration
19h 52m
Detected by Pingoru
Oct 20, 2021, 01:41 AM UTC

Affected components

BILL Platform

Update timeline

  1. monitoring Oct 20, 2021, 01:41 AM UTC

    Start Time: Oct 19, 2021 5:34 PM Pacific Time Zone End Time: Oc 19, 2021 6:08 PM Pacific Time Zone Description: Site would not load for some users after login. Status: Functionality has been restored. We are now monitoring the service.

  2. resolved Oct 20, 2021, 09:33 PM UTC

    Start Time: Oct 19, 2021 5:34 PM Pacific Time Zone End Time: Oc 19, 2021 6:08 PM Pacific Time Zone Description: Site would not load for some users after login. Status: We have seen no further occurrences of the issue. We are now closing this matter.