Bill.com experienced a minor incident on April 4, 2022 affecting BILL Platform, lasting 23h 30m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Apr 04, 2022, 06:18 PM UTC
Start Time: April 4, 2022 9:45 AM Pacific Time Zone End Time: N/A Description: Intermittent application slowness that may sporadically impact some users logging in or using the application. Status: Our team is currently investigating and working to quickly resolve the issue. We apologize for the inconvenience.
- monitoring Apr 04, 2022, 07:34 PM UTC
Start Time: April 4, 2022 9:45 AM Pacific Time Zone End Time: April 4, 2022 11:22 AM Pacific Time Zone Description: Intermittent application slowness that may sporadically impact some users logging in or using the application. Status: Functionality has been restored. We are now monitoring the service.
- resolved Apr 05, 2022, 05:49 PM UTC
Start Time: April 4, 2022 9:45 AM Pacific Time Zone End Time: April 4, 2022 11:22 AM Pacific Time Zone Description: Intermittent application slowness that may sporadically impact some users logging in or using the application. Status: The issue is now resolved. We appreciate your patience during this incident.