Bill.com incident

TECHOPS-58927 - Intermittent issues with loading and slowness

Bill.com experienced a notice incident on August 30, 2022 affecting BILL Platform, lasting 16h 48m. The incident has been resolved; the full update timeline is below.

Started: Aug 30, 2022, 11:04 PM UTC
Resolved: Aug 31, 2022, 03:52 PM UTC
Duration: 16h 48m
Detected by Pingoru: Aug 30, 2022, 11:04 PM UTC

Affected components

BILL Platform

Update timeline

monitoring Aug 30, 2022, 11:04 PM UTC

Start Time: August 30, 2022 03:05 PM Pacific Time Zone End Time: August 30, 2022 03:16 PM Pacific Time Zone Description: Some users were experiencing failures or slowness loading pages. Status: Functionality has been restored. We are now monitoring the service.
resolved Aug 31, 2022, 03:52 PM UTC

Start Time: August 30, 2022 03:05 PM Pacific Time Zone End Time: August 30, 2022 03:16 PM Pacific Time Zone Description: Some users were experiencing failures or slowness loading pages. Status: The issue is now resolved. We appreciate your patience during this incident.