BigPicture incident

Application downtime

Major Resolved View vendor source →

BigPicture experienced a major incident on October 14, 2020 affecting BigGantt Jira Cloud App and BigPicture Jira Cloud App and 1 more component, lasting 15h 49m. The incident has been resolved; the full update timeline is below.

Started
Oct 14, 2020, 05:24 PM UTC
Resolved
Oct 15, 2020, 09:14 AM UTC
Duration
15h 49m
Detected by Pingoru
Oct 14, 2020, 05:24 PM UTC

Affected components

BigGantt Jira Cloud AppBigPicture Jira Cloud AppBigTemplate Jira Cloud AppBigPicture Trello Power-Up

Update timeline

  1. investigating Oct 14, 2020, 05:24 PM UTC

    We are currently investigating this issue.

  2. monitoring Oct 14, 2020, 07:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Oct 14, 2020, 07:24 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Oct 15, 2020, 09:14 AM UTC

    This incident has been resolved.