BigPicture incident

BigPicture Power-Up Errors

Major Resolved View vendor source →

BigPicture experienced a major incident on November 30, 2020 affecting BigPicture Trello Power-Up, lasting 7h 14m. The incident has been resolved; the full update timeline is below.

Started
Nov 30, 2020, 11:16 AM UTC
Resolved
Nov 30, 2020, 06:30 PM UTC
Duration
7h 14m
Detected by Pingoru
Nov 30, 2020, 11:16 AM UTC

Affected components

BigPicture Trello Power-Up

Update timeline

  1. investigating Nov 30, 2020, 11:16 AM UTC

    We're experiencing an elevated level of API errors and are currently looking into the issue.

  2. identified Nov 30, 2020, 02:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Nov 30, 2020, 03:08 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Nov 30, 2020, 06:30 PM UTC

    This incident has been resolved.