BigPicture incident

SoftwarePlant documentation downtime

Critical Resolved View vendor source →

BigPicture experienced a critical incident on December 3, 2020 affecting Documentation, lasting 17h 2m. The incident has been resolved; the full update timeline is below.

Started
Dec 03, 2020, 05:33 PM UTC
Resolved
Dec 04, 2020, 10:36 AM UTC
Duration
17h 2m
Detected by Pingoru
Dec 03, 2020, 05:33 PM UTC

Affected components

Documentation

Update timeline

  1. investigating Dec 03, 2020, 05:33 PM UTC

    We are currently investigating this issue.

  2. monitoring Dec 03, 2020, 06:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 04, 2020, 10:36 AM UTC

    This incident has been resolved.