BigPicture experienced a major incident on March 3, 2021 affecting BigGantt Jira Cloud App and BigPicture Jira Cloud App, lasting 2h 37m. The incident has been resolved; the full update timeline is below.
Affected components
BigGantt Jira Cloud AppBigPicture Jira Cloud App
Update timeline
- identified Mar 03, 2021, 07:49 PM UTC
The issue has been identified and a fix is being implemented.
- identified Mar 03, 2021, 10:27 PM UTC
We are continuing to work on a fix for this issue.
- resolved Mar 03, 2021, 10:27 PM UTC
This incident has been resolved.