BigPicture incident

App Partial outage

Major Resolved View vendor source →

BigPicture experienced a major incident on May 25, 2021 affecting BigGantt Jira Cloud App and BigPicture Jira Cloud App and 1 more component, lasting 15h 27m. The incident has been resolved; the full update timeline is below.

Started
May 25, 2021, 04:44 PM UTC
Resolved
May 26, 2021, 08:12 AM UTC
Duration
15h 27m
Detected by Pingoru
May 25, 2021, 04:44 PM UTC

Affected components

BigGantt Jira Cloud AppBigPicture Jira Cloud AppBigTemplate Jira Cloud App

Update timeline

  1. identified May 25, 2021, 04:44 PM UTC

    The issue has been identified and a fix is being implemented.

  2. resolved May 26, 2021, 08:12 AM UTC

    This incident has been resolved.