BigPicture incident

A delay in email delivery

Minor Resolved View vendor source →

BigPicture experienced a minor incident on March 17, 2023 affecting Jira, lasting 3h 12m. The incident has been resolved; the full update timeline is below.

Started
Mar 17, 2023, 08:25 AM UTC
Resolved
Mar 17, 2023, 11:38 AM UTC
Duration
3h 12m
Detected by Pingoru
Mar 17, 2023, 08:25 AM UTC

Affected components

Jira

Update timeline

  1. identified Mar 17, 2023, 08:25 AM UTC

    We've identified a delay in our email delivery system - both in sending emails to our clients and in receiving emails from them by our Support. We're working hard to eliminate the delay. We are sorry for the inconvenience.

  2. resolved Mar 17, 2023, 11:38 AM UTC

    We've resolved the issue. All delayed emails have been successfully delivered. There are no further delays.