BigPicture incident

BigPicture partial outage due to infrastructure failure

Major Resolved View vendor source →

BigPicture experienced a major incident on April 28, 2023 affecting BigPicture Jira Cloud App, lasting 3h 9m. The incident has been resolved; the full update timeline is below.

Started
Apr 28, 2023, 05:41 AM UTC
Resolved
Apr 28, 2023, 08:50 AM UTC
Duration
3h 9m
Detected by Pingoru
Apr 28, 2023, 05:41 AM UTC

Affected components

BigPicture Jira Cloud App

Update timeline

  1. identified Apr 28, 2023, 05:41 AM UTC

    The issue has been identified and a fix is being implemented.

  2. monitoring Apr 28, 2023, 05:47 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 28, 2023, 08:50 AM UTC

    This incident has been resolved.