BigPicture incident

BigPicture, BigGantt and BigTemplate application disruptions.

Critical Resolved View vendor source →

BigPicture experienced a critical incident on December 12, 2023 affecting BigGantt Jira Cloud App and BigPicture Jira Cloud App and 1 more component, lasting 50m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2023, 01:35 PM UTC
Resolved
Dec 12, 2023, 02:26 PM UTC
Duration
50m
Detected by Pingoru
Dec 12, 2023, 01:35 PM UTC

Affected components

BigGantt Jira Cloud AppBigPicture Jira Cloud AppBigTemplate Jira Cloud App

Update timeline

  1. investigating Dec 12, 2023, 01:35 PM UTC

    There might be problems with the BigPicture, BigGantt, and BigTemplate applications.

  2. monitoring Dec 12, 2023, 02:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 12, 2023, 02:26 PM UTC

    This incident has been resolved.