Disabled Jira webhook synchronisation
Affected: BigPicture Jira Cloud App
BigPicture Outage History
BigPicture is up right nowBigPicture had 5 outages in the last 2 years totaling 305h 29m of downtime — averaging 0.2 incidents per month.
There were 5 BigPicture outages since February 26, 2025 totaling 305h 29m of downtime. Each is summarised below — incident details, duration, and resolution information.
BigGantt App Disruption
Affected: BigGantt Jira Cloud App
Timeline · 3 updates
- identified Feb 27, 2026, 09:54 AM UTC
We are experiencing problems with BigGantt, some clients might not be able to access the application. We identified the problem and are working on the fix, stay tuned.
- monitoring Feb 27, 2026, 12:48 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 03, 2026, 07:27 AM UTC
This incident has been resolved.
Database maintenance
Affected: BigPicture Jira Cloud App
Timeline · 3 updates
- investigating Feb 26, 2026, 11:14 AM UTC
We are currently performing database maintenance. During this window, the application will be unavailable. We are working to restore service as quickly as possible and appreciate your patience.
- monitoring Feb 26, 2026, 11:38 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 26, 2026, 04:56 PM UTC
This incident has been resolved.
BigPicture, BigGantt, BigTemplate partial outage
Affected: BigGantt Jira Cloud AppBigPicture Jira Cloud AppBigTemplate Jira Cloud App
Timeline · 6 updates
- investigating Mar 05, 2025, 01:27 PM UTC
We are currently investigating this issue.
- identified Mar 05, 2025, 05:53 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Mar 05, 2025, 09:17 PM UTC
We have identified the issue and implemented a fix. Affected clients have been restored, and applications should be functioning normally. However, we are continuing to monitor the situation closely, as there may still be some lingering issues. If you are still experiencing any problems, please reach out to our support team. Thank you for your patience and understanding.
- monitoring Mar 05, 2025, 09:22 PM UTC
We are continuing to monitor for any further issues.
- monitoring Mar 06, 2025, 09:55 AM UTC
We are continuing to monitor for any further issues.
- resolved Mar 06, 2025, 10:26 AM UTC
This incident has been resolved.
Partial outage of the application
Timeline · 1 update
- resolved Feb 26, 2025, 08:13 AM UTC
The application has experienced a partial outage in multiple locations. The downtimes were noted, and the services were restored globally at 4:25PM UTC.