BigPicture incident

Jira migration

Minor Resolved View vendor source →

BigPicture experienced a minor incident on July 16, 2022 affecting Jira, lasting 22h 25m. The incident has been resolved; the full update timeline is below.

Started
Jul 16, 2022, 02:45 PM UTC
Resolved
Jul 17, 2022, 01:10 PM UTC
Duration
22h 25m
Detected by Pingoru
Jul 16, 2022, 02:45 PM UTC

Affected components

Jira

Update timeline

  1. investigating Jul 16, 2022, 02:45 PM UTC

    We're migrating jira.softwareplant.com to jira.bigpicture.one. During the migration it's highly possible that you won't be able to use Jira on jira.softwareplant.com

  2. monitoring Jul 16, 2022, 06:04 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jul 17, 2022, 01:10 PM UTC

    This incident has been resolved.