Beyond Identity incident

Layered authentication login flows experiencing issues

Notice Resolved View vendor source →

Beyond Identity experienced a notice incident on January 27, 2025, lasting 20h 19m. The incident has been resolved; the full update timeline is below.

Started
Jan 27, 2025, 10:39 PM UTC
Resolved
Jan 28, 2025, 06:59 PM UTC
Duration
20h 19m
Detected by Pingoru
Jan 27, 2025, 10:39 PM UTC

Update timeline

  1. identified Jan 27, 2025, 10:39 PM UTC

    Customers that are in early access of our layered authentication capability, which allows for second device biometric step up when primary device biometrics are unavailable, may experience authentication failures.

  2. resolved Jan 28, 2025, 06:59 PM UTC

    This incident has been resolved.