bexio experienced a major incident on January 11, 2024 affecting Banking / Fetch transactions, lasting 23h 44m. The incident has been resolved; the full update timeline is below.
Affected components
Banking / Fetch transactions
Update timeline
- investigating Jan 11, 2024, 01:38 PM UTC
We are currently experiencing a technical issue affecting our connection with ZKB. Users receive an error message when fetching transactions. Workaround: Please, manually download your transactions and import them into your account. Our team is actively working to resolve this matter as swiftly as possible. We understand the importance of uninterrupted service, and we sincerely apologize for any inconvenience this may cause you.
- resolved Jan 12, 2024, 01:22 PM UTC
This incident has been resolved.