bexio Outage History

bexio is up right now

bexio had 32 outages in the last 2 years totaling 183h 39m of downtime — averaging 1.3 incidents per month.

There were 32 bexio outages since August 28, 2024 totaling 183h 39m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://www.bexio-status.com

Major June 2, 2026

Purchase and accounting reports (account ledger, balance and income state+) are currently only available to a limited extent

Detected by Pingoru
Jun 02, 2026, 03:30 PM UTC
Resolved
Jun 02, 2026, 03:40 PM UTC
Duration
9m
Affected: bexio Office
Timeline · 2 updates
  1. identified Jun 02, 2026, 03:30 PM UTC

    At the moment, the purchase module, reports in accounting (like account ledger, balance and income state +)are restricted. We are already working to resolve the issue so that bexio is available to you again as soon as possible. Thank you very much for your patience.

  2. resolved Jun 02, 2026, 03:40 PM UTC

    This incident has been resolved.

Read the full incident report →

Major April 21, 2026

BCV interface currently unavailable

Detected by Pingoru
Apr 21, 2026, 08:58 AM UTC
Resolved
Apr 21, 2026, 01:48 PM UTC
Duration
4h 50m
Affected: bLink / https://status.blink.six-group.com/#/service-providersBanking / Fetch transactions
Timeline · 2 updates
  1. investigating Apr 21, 2026, 08:58 AM UTC

    We are currently investigating this issue.

  2. resolved Apr 21, 2026, 01:48 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 24, 2026

Email sending restricted for certain customers

Detected by Pingoru
Mar 24, 2026, 07:40 AM UTC
Resolved
Mar 24, 2026, 04:29 PM UTC
Duration
8h 48m
Affected: bexio Office
Timeline · 2 updates
  1. identified Mar 24, 2026, 07:40 AM UTC

    At present, document delivery may be restricted or unavailable for certain customers. We are already working to resolve the issue so that you can use bexio to its full extent again as soon as possible. Thank you very much for your patience.

  2. resolved Mar 24, 2026, 04:29 PM UTC

    You can now send emails again without any restrictions. Thank you very much for your patience and your trust in bexio

Read the full incident report →

Minor March 23, 2026

The logo is not displayed in bexio – the logo is displayed in the documents

Detected by Pingoru
Mar 23, 2026, 08:32 AM UTC
Resolved
Mar 23, 2026, 12:14 PM UTC
Duration
3h 41m
Affected: bexio Office
Timeline · 2 updates
  1. identified Mar 23, 2026, 08:32 AM UTC

    At the moment, the logo on office.bexio.com is not displayed. We are already working to resolve the issue. Important: The logo in the documents like quotes, invoices are displayed correctly. Thank you very much for your patience.

  2. resolved Mar 23, 2026, 12:14 PM UTC

    The logo in your bexio profile will now be displayed as usual. Thank you for your patience and understanding.

Read the full incident report →

Major March 20, 2026

Restrictions concerning sending e-mails

Detected by Pingoru
Mar 20, 2026, 07:24 AM UTC
Resolved
Mar 23, 2026, 12:15 PM UTC
Duration
3d 4h
Affected: bexio Office
Timeline · 5 updates
  1. identified Mar 20, 2026, 07:24 AM UTC

    Sent emails are currently not being delivered to recipients. We are already working to resolve the issue so that bexio is available to you again as soon as possible. In the meantime, you can use the action "Send invoice using email software". Thank you very much for your patience.

  2. monitoring Mar 21, 2026, 06:38 AM UTC

    The issue has been partially resolved. System emails, such as those for forgotten passwords, are now working reliably again. The following currently applies to sending documents: Max 20 emails per hour & 5 recipients. Use ‘Send invoice using email software’ for larger batches. We are continuing to work on a permanent fix and thank you for your patience and understanding.

  3. monitoring Mar 21, 2026, 03:36 PM UTC

    We have started processing the delayed emails from yesterday. The system is currently clearing the queue, and all outstanding messages should reach their recipients shortly.

  4. monitoring Mar 23, 2026, 09:59 AM UTC

    Update: At the moment, only some of the emails sent are being delivered to the recipient. Our technical team is already working to find a solution. In the meantime, you can use the ‘Send invoice via email software’ option.

  5. resolved Mar 23, 2026, 12:15 PM UTC

    Emails are now being sent reliably again. The limit of 20 documents per hour and a maximum of 5 recipients remains in place for the time being. The delay in email delivery has also been resolved. We apologise for any inconvenience caused and thank you for your understanding.

Read the full incident report →

Critical March 19, 2026

developer.bexio.com is not available

Detected by Pingoru
Mar 19, 2026, 03:20 PM UTC
Resolved
Mar 19, 2026, 03:59 PM UTC
Duration
39m
Affected: API
Timeline · 2 updates
  1. identified Mar 19, 2026, 03:20 PM UTC

    The developer.bexio.com website is currently unavailable. We are already working to resolve the issue and apologise for the inconvenience.

  2. resolved Mar 19, 2026, 03:59 PM UTC

    developer.bexio.com is available again. We apologise for any inconvenience caused.

Read the full incident report →

Minor March 17, 2026

Processing of banking transactions and contacts import delayed

Detected by Pingoru
Mar 17, 2026, 09:12 AM UTC
Resolved
Mar 17, 2026, 12:02 PM UTC
Duration
2h 49m
Affected: bexio OfficeBanking / Fetch transactions
Timeline · 2 updates
  1. identified Mar 17, 2026, 09:12 AM UTC

    Bank transactions are currently experiencing delays in importing and processing. You may also notice a delay with contact imports. We are already working on a fix to ensure bexio is fully available to you as soon as possible. Thank you for your patience.

  2. resolved Mar 17, 2026, 12:02 PM UTC

    Bank transactions have been successfully processed and imported. Contact imports are also available again. You can now use bexio as usual. Thank you for your patience.

Read the full incident report →

Minor March 16, 2026

Limitations: There is a delay in the recording of bills in the accounting (e.g., journal)

Detected by Pingoru
Mar 16, 2026, 02:30 PM UTC
Resolved
Mar 16, 2026, 03:59 PM UTC
Duration
1h 28m
Affected: bexio Office
Timeline · 2 updates
  1. identified Mar 16, 2026, 02:30 PM UTC

    Currently, there is a delay in the posting of bills to our accounting system. We are already working on a resolution. Thank you for your patience.

  2. resolved Mar 16, 2026, 03:59 PM UTC

    Bills are being processed as usual again. However, we are still working on the final data migration and kindly ask for a little more patience.

Read the full incident report →

Minor March 3, 2026

Limited functionality of Purchase

Detected by Pingoru
Mar 03, 2026, 10:05 AM UTC
Resolved
Mar 03, 2026, 01:47 PM UTC
Duration
3h 42m
Affected: bexio Office
Timeline · 2 updates
  1. investigating Mar 03, 2026, 10:05 AM UTC

    Currently, deleting/editing payments in a bill/expense is only possible to a limited extent. We are already working on fixing this so that bexio will be available to you again as usual as soon as possible. Thank you for your patience.

  2. resolved Mar 03, 2026, 01:47 PM UTC

    The error has been fixed. The purchase module is now fully available again. Thank you for your understanding.

Read the full incident report →

Minor February 17, 2026

Purchase is currently impaired or may not be available

Detected by Pingoru
Feb 17, 2026, 01:06 PM UTC
Resolved
Feb 17, 2026, 02:36 PM UTC
Duration
1h 29m
Affected: bexio Office
Timeline · 2 updates
  1. investigating Feb 17, 2026, 01:06 PM UTC

    The module Purchase is currently impaired or may not be available. Our technicians are already working on a solution with priority.

  2. resolved Feb 17, 2026, 02:36 PM UTC

    The error has been fixed: All bills and expenses will now be posted immediately and reliably again. The entire purchase area is now available to you again as usual. We apologize for any inconvenience caused and thank you for your patience.

Read the full incident report →

Major January 27, 2026

Banking interface currently unavailable

Detected by Pingoru
Jan 27, 2026, 11:02 AM UTC
Resolved
Jan 27, 2026, 12:39 PM UTC
Duration
1h 36m
Affected: bLink / https://status.blink.six-group.com/#/service-providersPostFinanceRaiffeisenCredit Suisse
Timeline · 2 updates
  1. investigating Jan 27, 2026, 11:02 AM UTC

    We are currently investigating this issue.

  2. resolved Jan 27, 2026, 12:39 PM UTC

    We were able to resolve the issue. The banking interface is available again as expected. We apologise for any inconvenience caused.

Read the full incident report →

Notice January 19, 2026

Telephone provider outage

Detected by Pingoru
Jan 19, 2026, 07:55 AM UTC
Resolved
Jan 19, 2026, 09:33 AM UTC
Duration
1h 37m
Timeline · 2 updates
  1. investigating Jan 19, 2026, 07:55 AM UTC

    Due to a disruption with our external telephone provider, our support team is currently only available in writing. Please use our contact form (https://help.bexio.com/s/contact-support?language=en_US) or the expert chat for your inquiry.

  2. resolved Jan 19, 2026, 09:33 AM UTC

    Issue resolved

Read the full incident report →

Critical December 18, 2025

bexio is impaired or may not be available

Detected by Pingoru
Dec 18, 2025, 02:40 PM UTC
Resolved
Dec 18, 2025, 03:09 PM UTC
Duration
29m
Affected: bexio Office
Timeline · 2 updates
  1. identified Dec 18, 2025, 02:40 PM UTC

    bexio is currently impaired or may not be available. Our technicians are already working on a solution with priority.

  2. resolved Dec 18, 2025, 03:09 PM UTC

    bexio is fully operational again. We apologize for the inconvenience.

Read the full incident report →

Major December 14, 2025

Purchase Module impaired

Detected by Pingoru
Dec 14, 2025, 04:04 PM UTC
Resolved
Dec 14, 2025, 05:04 PM UTC
Duration
1h
Affected: bexio Office
Timeline · 3 updates
  1. investigating Dec 14, 2025, 04:04 PM UTC

    The module “Purchase” is currently impaired and may not be available. Our technicians are already working on a solution with priority.

  2. identified Dec 14, 2025, 04:42 PM UTC

    We have identified the root cause and are applying mitigation.

  3. resolved Dec 14, 2025, 05:04 PM UTC

    We were able to resolve the issue. A fix has been implemented and we are monitoring the results.

Read the full incident report →

Notice December 5, 2025

bexio is not available

Detected by Pingoru
Dec 05, 2025, 09:01 AM UTC
Resolved
Dec 05, 2025, 10:20 AM UTC
Duration
1h 18m
Affected: bexio Officebexio CockpitPayrollAPIBanking / Fetch transactions
Timeline · 3 updates
  1. identified Dec 05, 2025, 09:01 AM UTC

    bexio is currently not available because of an issue with an external network provider. Our partner's technicians are already working on a solution.

  2. monitoring Dec 05, 2025, 09:17 AM UTC

    bexio is available again. A fix has been implemented and we are monitoring the results.

  3. resolved Dec 05, 2025, 10:20 AM UTC

    We were able to resolve the issue. The unexpected unavailability of bexio was caused by a problem with our partner Cloudflare.

Read the full incident report →

Minor November 25, 2025

The module “Purchase" has a delay in processing the entries in accounting.

Detected by Pingoru
Nov 25, 2025, 07:51 AM UTC
Resolved
Nov 25, 2025, 09:10 AM UTC
Duration
1h 18m
Affected: bexio Office
Timeline · 4 updates
  1. identified Nov 25, 2025, 07:51 AM UTC

    There are currently delays in the processing of bills and expenses. Specifically, accounting entries are delayed. Our technicians are already working on a solution with priority.

  2. identified Nov 25, 2025, 08:18 AM UTC

    The module “Purchase" is currently impaired or may not be available.

  3. monitoring Nov 25, 2025, 08:53 AM UTC

    Purchase modul (Bills and expenses) is available again. We are actively monitoring the systems and apologise for the inconvenience.

  4. resolved Nov 25, 2025, 09:10 AM UTC

    This incident has been resolved.

Read the full incident report →

Major November 20, 2025

bexio impaired

Detected by Pingoru
Nov 20, 2025, 07:34 AM UTC
Resolved
Nov 20, 2025, 08:03 PM UTC
Duration
12h 29m
Affected: bexio Office
Timeline · 2 updates
  1. investigating Nov 20, 2025, 07:34 AM UTC

    We are actively investigating a situation where bexio is not working as expected. bexio may not be available to you or return failures. Thank you for your patience while we are working towards a solution! The status page will be updated with more information as it becomes available.

  2. resolved Nov 20, 2025, 08:03 PM UTC

    We were able to resolve the issue with one of our network providers. bexio is now available again with its usual reliability and speed. We thank you for your understanding and apologise for any inconvenience caused.

Read the full incident report →

Major November 12, 2025

UBS interface not available

Detected by Pingoru
Nov 12, 2025, 02:49 PM UTC
Resolved
Nov 13, 2025, 08:17 AM UTC
Duration
17h 27m
Affected: bLink / https://status.blink.six-group.com/#/service-providersBanking / Fetch transactions
Timeline · 2 updates
  1. investigating Nov 12, 2025, 02:49 PM UTC

    We are currently investigating this issue.

  2. resolved Nov 13, 2025, 08:17 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 22, 2025

Payroll Module unavailable / Invoices can't be created

Detected by Pingoru
Oct 22, 2025, 10:00 AM UTC
Resolved
Oct 22, 2025, 01:02 PM UTC
Duration
3h 1m
Affected: bexio Officebexio CockpitPayrollAPI
Timeline · 3 updates
  1. identified Oct 22, 2025, 10:00 AM UTC

    The module “Payroll” is currently impaired or may not be available. Invoices cannot be sent/downloaded either. Our technicians are already working hard to find a solution.

  2. identified Oct 22, 2025, 11:10 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 22, 2025, 01:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 22, 2025

bexio unavailable

Detected by Pingoru
Oct 22, 2025, 07:21 AM UTC
Resolved
Oct 22, 2025, 07:47 AM UTC
Duration
25m
Affected: Payroll
Timeline · 2 updates
  1. investigating Oct 22, 2025, 07:21 AM UTC

    The module “Payroll” is currently impaired or may not be available. Our technicians are already working on a solution with priority.

  2. resolved Oct 22, 2025, 07:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 10, 2025

Raiffeisen interface not available

Detected by Pingoru
Sep 10, 2025, 07:18 AM UTC
Resolved
Sep 10, 2025, 11:24 AM UTC
Duration
4h 6m
Affected: RaiffeisenBanking / Fetch transactions
Timeline · 2 updates
  1. investigating Sep 10, 2025, 07:18 AM UTC

    We are currently investigating this issue.

  2. resolved Sep 10, 2025, 11:24 AM UTC

    This incident has been resolved.

Read the full incident report →

Major June 12, 2025

Login issue - resolved

Detected by Pingoru
Jun 12, 2025, 07:29 PM UTC
Resolved
Jun 13, 2025, 06:06 AM UTC
Duration
10h 36m
Affected: bexio OfficePayroll
Timeline · 2 updates
  1. investigating Jun 12, 2025, 07:29 PM UTC

    bexio may be unavailable or impaired for some customers due to a broader incident affecting multiple of our infrastructure providers. Our partners are actively working to resolve the issue and restore full service

  2. resolved Jun 13, 2025, 06:06 AM UTC

    This incident has been resolved Thank you for your patience

Read the full incident report →

Notice May 7, 2025

API Endpoint /2.0/kb_invoice returns 404

Detected by Pingoru
May 07, 2025, 01:50 PM UTC
Resolved
May 07, 2025, 01:50 PM UTC
Duration
—
Timeline · 1 update
  1. resolved May 21, 2025, 08:17 AM UTC

    Between 2025-05-07 15:50 CEST and 2025-05-08 10:30 CEST the endpoint api.bexio.com/2.0/kb_invoice could not be used to create invoices in bexio. The situation made it impossible to create invoices via our API. The problem is solved.

Read the full incident report →

Major April 7, 2025

BCV interface not available for some clients

Detected by Pingoru
Apr 07, 2025, 12:08 PM UTC
Resolved
Apr 07, 2025, 01:52 PM UTC
Duration
1h 44m
Affected: Banking / Fetch transactions
Timeline · 2 updates
  1. investigating Apr 07, 2025, 12:08 PM UTC

    We are currently investigating this issue.

  2. resolved Apr 07, 2025, 01:52 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 23, 2025

bexio payroll - loads very slowly - resolved

Detected by Pingoru
Jan 23, 2025, 10:05 AM UTC
Resolved
Jan 24, 2025, 08:01 AM UTC
Duration
21h 56m
Affected: Payroll
Timeline · 3 updates
  1. investigating Jan 23, 2025, 10:05 AM UTC

    Das Modul “Löhne” steht derzeit nicht oder nur eingeschränkt zur Verfügung. Wir danken Ihnen für Ihre Geduld, während wir an einer Lösung arbeiten! Die Statusseite wird mit weiteren Informationen aktualisiert sobald diese verfügbar sind. The module Payroll is currently impaired or may not be available. Thank you for your patience while we are working towards a solution! The status page will be updated with more information as it becomes available.

  2. investigating Jan 23, 2025, 11:10 AM UTC

    We are continuing to investigate this issue.

  3. resolved Jan 24, 2025, 08:01 AM UTC

    This incident has been resolved.

Read the full incident report →