Bettermode experienced a critical incident on October 1, 2025 affecting Community Service (Legacy) and Gateway Service (Legacy), lasting 1h 13m. The incident has been resolved; the full update timeline is below.
Affected components
Community Service (Legacy)Gateway Service (Legacy)
Update timeline
- investigating Oct 01, 2025, 11:54 AM UTC
All communities are failing with bad gateway errors. We are investigating the issue.
- resolved Oct 01, 2025, 12:34 PM UTC
This incident has been resolved.