Better Stack experienced a minor incident on May 27, 2025 affecting Telemetry (Telemetry), lasting 2h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 27, 2025, 08:05 AM UTC
We’re currently investigating reports of sporadic log ingestion delays and reduced query performance impacting a subset of sources. Our engineering team is working diligently to identify the cause and return systems to normal speed as quickly as possible. We’ll share another update as soon as we have more information—thank you for bearing with us!
- resolved May 27, 2025, 10:30 AM UTC
This issue has been resolved. Log ingestion and query performance have returned to normal. Thank you for your patience while we worked to address this incident. If you continue to experience any issues, please don’t hesitate to reach out at "[email protected]".