Better Stack experienced a minor incident on May 27, 2025 affecting Telemetry (Telemetry), lasting 2h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 27, 2025, 12:50 PM UTC
Some customers are once again experiencing delays in log ingestion and slower query performance. We apologize for the recurrence and understand how disruptive this can be. Our team is actively investigating the underlying cause, and we’ll share more details as soon as we have them. Thank you for your continued patience and understanding!
- resolved May 27, 2025, 03:00 PM UTC
This issue has now been resolved. Log ingestion and query performance is now stable. We apologize again for the disruption and appreciate your patience while we addressed this recurrence. If you notice any ongoing issues, please reach out to us right away.