Better Stack experienced a major incident on October 1, 2025 affecting Telemetry (Telemetry), lasting 1h 17m. The incident has been resolved; the full update timeline is below.
Affected components
Telemetry (Telemetry)
Update timeline
- investigating Oct 01, 2025, 07:41 AM UTC
We’re currently experiencing a network outage in our provider’s data centre that is impacting a portion of queries and causing delays in data ingestion. Our team is actively working with the provider to resolve the issue as quickly as possible. We’ll keep you updated as soon as we have any more details. Thank you for your patience while we work on bringing everything back to normal.
- resolved Oct 01, 2025, 08:58 AM UTC
The issue has been resolved; all pending data has been ingested, and queries are fully operational.