Better Stack experienced a major incident on March 8, 2025 affecting Uptime (Uptime) and Uptime (Uptime backend processing health), lasting 34m. The incident has been resolved; the full update timeline is below.
Affected components
Uptime (Uptime)Uptime (Uptime backend processing health)
Update timeline
- investigating Mar 08, 2025, 11:15 AM UTC
Uptime dashboard is unavailable to certain regions due to a hardware failure. We're performing a failover.
- resolved Mar 08, 2025, 11:49 AM UTC
We've successfully performed a hardware failover. We'll be migrating our redis cluster to a new hardware as a result of this incident over the coming weeks. Sincere apologies for the inconvenience! Please let us know at [email protected] if you have any questions.