Better Stack experienced a minor incident on March 7, 2025 affecting Uptime (Uptime backend processing health), lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Uptime (Uptime backend processing health)
Update timeline
- investigating Mar 07, 2025, 06:10 AM UTC
Some customers might not be receiving phone call alerts due to an incident with our voice provider. We have all hands on deck. Please let us know at [email protected] if we can help.
- resolved Mar 07, 2025, 08:28 AM UTC
All alerts should now work again for all customers. We apologize for the inconvenience and will re-evaluate our primary voice call provider going forward. Have questions? Please let us know at [email protected].