Better Stack experienced a minor incident on May 8, 2025 affecting Telemetry (Telemetry), lasting 1h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating May 08, 2025, 12:05 PM UTC
We are currently investigating an issue causing intermittent delays in log ingestion and slower query performance for some customers. Our engineering team is working to restore full service as quickly as possible. We'll make sure to keep you posted once there are more details. Thanks a lot for your patience!
- resolved May 08, 2025, 01:30 PM UTC
Query performance is back to normal and all delayed logs are now being ingested; no data was lost. We’re continuing to monitor the system to ensure everything remains stable. Thank you for your patience and for bearing with us. If you observe any lingering issues, please let us know at [email protected].