BenchPrep incident

Degraded Performance - Boost Dashboard

Minor Resolved View vendor source →

BenchPrep experienced a minor incident on October 6, 2025 affecting Boost Reporting Dashboard, lasting 22h 33m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2025, 04:46 PM UTC
Resolved
Oct 07, 2025, 03:20 PM UTC
Duration
22h 33m
Detected by Pingoru
Oct 06, 2025, 04:46 PM UTC

Affected components

Boost Reporting Dashboard

Update timeline

  1. investigating Oct 06, 2025, 04:46 PM UTC

    We are actively investigating an issue affecting Boost Dashboard. The Learning Application and other admin tools are not affected.

  2. identified Oct 06, 2025, 06:49 PM UTC

    The issue with Boost reporting has been identified and a fix is being implemented.

  3. monitoring Oct 06, 2025, 08:42 PM UTC

    We have implemented a fix and are monitoring progress

  4. resolved Oct 07, 2025, 03:20 PM UTC

    This incident has been resolved.