BenchPrep experienced a minor incident on October 15, 2025 affecting Boost Reporting Dashboard, lasting 23h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Boost Reporting Dashboard
Update timeline
- investigating Oct 15, 2025, 02:27 PM UTC
We are actively investigating an issue affecting Boost Dashboard. The Learning Application and other admin tools are not affected.
- identified Oct 15, 2025, 06:25 PM UTC
The issue with Boost reporting has been identified and a fix is being implemented.
- monitoring Oct 15, 2025, 08:38 PM UTC
We have implemented a fix and are monitoring progress
- monitoring Oct 16, 2025, 01:21 PM UTC
We are continuing to monitor progress, with full resolution expected soon
- resolved Oct 16, 2025, 02:16 PM UTC
This incident has been resolved.