BenchPrep incident

Degraded Performance

Minor Resolved View vendor source →

BenchPrep experienced a minor incident on October 20, 2025 affecting API and Learning Application and 1 more component, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2025, 11:57 AM UTC
Resolved
Oct 20, 2025, 12:33 PM UTC
Duration
35m
Detected by Pingoru
Oct 20, 2025, 11:57 AM UTC

Affected components

APILearning ApplicationConsoleInstitution AdminBoost Reporting Dashboard

Update timeline

  1. investigating Oct 20, 2025, 11:57 AM UTC

    We are currently investigating a performance degradation affecting our applications.

  2. identified Oct 20, 2025, 12:13 PM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Oct 20, 2025, 12:33 PM UTC

    The issue has been resolved.