BenchPrep experienced a minor incident on February 9, 2026 affecting API and Console, lasting 4h 10m. The incident has been resolved; the full update timeline is below.
Affected components
APIConsole
Update timeline
- investigating Feb 09, 2026, 03:21 PM UTC
We are actively investigating an issue with degraded performance within Console Admin Application. Learner facing application and other Admin applications are not affected.
- identified Feb 09, 2026, 05:09 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Feb 09, 2026, 06:40 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 09, 2026, 07:32 PM UTC
This incident has been resolved.