beehiiv incident

Intermittent timeouts and performance degradation platform wide

Minor Resolved View vendor source →

beehiiv experienced a minor incident on August 7, 2024 affecting Publication websites and App Admin and 1 more component, lasting 3h 6m. The incident has been resolved; the full update timeline is below.

Started
Aug 07, 2024, 05:48 PM UTC
Resolved
Aug 07, 2024, 08:54 PM UTC
Duration
3h 6m
Detected by Pingoru
Aug 07, 2024, 05:48 PM UTC

Affected components

Publication websitesApp AdminPublic APISending emails

Update timeline

  1. investigating Aug 07, 2024, 05:48 PM UTC

    Due to an influx of malicious traffic, we are seeing highly elevated timeouts across publication websites and the admin section, in addition to delays adding new subscribers and completing A/B tests. The engineering team is at work restoring service as quickly as possible.

  2. monitoring Aug 07, 2024, 06:35 PM UTC

    We have implemented a fix and website performance has fully recovered. It will take a few minutes for delayed signups, split tests, and email sends to process but no data has been lost

  3. resolved Aug 07, 2024, 08:54 PM UTC

    This incident has been resolved.