Beachbody On Demand incident

SEV1: Bodi.com checkout page is down.

Critical Resolved View vendor source →

Beachbody On Demand experienced a critical incident on September 28, 2025 affecting Checkout & Payments and Order & Subscription Management, lasting 2h 12m. The incident has been resolved; the full update timeline is below.

Started
Sep 28, 2025, 07:25 PM UTC
Resolved
Sep 28, 2025, 09:37 PM UTC
Duration
2h 12m
Detected by Pingoru
Sep 28, 2025, 07:25 PM UTC

Affected components

Checkout & PaymentsOrder & Subscription Management

Update timeline

  1. investigating Sep 28, 2025, 07:45 PM UTC

    We are currently experiencing issues Impacting the checkout page on bodi.com. Team is investigating.

  2. identified Sep 28, 2025, 07:50 PM UTC

    Team has identified that the issue is related to a 3rd party vendor. The issue has not yet been resolved, we will continue to monitor.

  3. identified Sep 28, 2025, 08:58 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Sep 28, 2025, 09:02 PM UTC

    The issue from our 3rd party vendor has been resolved and we are able to complete orders on bodi.com. Team will continue to monitor the site.

  5. resolved Sep 28, 2025, 09:37 PM UTC

    This incident has been resolved. Bodi.com is now operational.