Beachbody On Demand incident

SEV1 Bodi.com is experiencing a service interruption due to third party vendor

Critical Resolved View vendor source →

Beachbody On Demand experienced a critical incident on October 2, 2025 affecting Checkout & Payments and Order & Subscription Management, lasting 1h 23m. The incident has been resolved; the full update timeline is below.

Started
Oct 02, 2025, 05:27 PM UTC
Resolved
Oct 02, 2025, 06:50 PM UTC
Duration
1h 23m
Detected by Pingoru
Oct 02, 2025, 05:27 PM UTC

Affected components

Checkout & PaymentsOrder & Subscription Management

Update timeline

  1. investigating Oct 02, 2025, 05:27 PM UTC

    We are currently investigating this issue.

  2. identified Oct 02, 2025, 05:30 PM UTC

    Bodi.com is experiencing a service interruption due to third party vendor elevated content API latency. We're working with the team to address.

  3. identified Oct 02, 2025, 06:01 PM UTC

    Bodi.com is still experiencing a service interruption due to third party vendor elevated content API latency. We're working with the team to address.

  4. monitoring Oct 02, 2025, 06:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Oct 02, 2025, 06:50 PM UTC

    The incident has been resolved. BODi.com is now operational.