BCycle incident

BCycle System Disruption

Major Resolved View vendor source →

BCycle experienced a major incident on March 16, 2022 affecting Service Fabric, lasting 6h 34m. The incident has been resolved; the full update timeline is below.

Started
Mar 16, 2022, 08:23 PM UTC
Resolved
Mar 17, 2022, 02:57 AM UTC
Duration
6h 34m
Detected by Pingoru
Mar 16, 2022, 08:23 PM UTC

Affected components

Service Fabric

Update timeline

  1. identified Mar 16, 2022, 08:23 PM UTC

    We are seeing a backup in our messages, and we're working to fix this as we speak. We'll post an update here on the BCycle Status Page as soon as we have an update on the status of Service Fabric.

  2. identified Mar 16, 2022, 09:14 PM UTC

    This system disruption appears to include legacy kiosks as well - Our team is continuing to work on the fix. We'll update this status page again with new information as soon as we have updates available.

  3. monitoring Mar 16, 2022, 10:14 PM UTC

    A fix has been implemented and we're seeing improvements across the system. Our team will continue to monitor the situation.

  4. monitoring Mar 16, 2022, 10:44 PM UTC

    We are continuing to monitor for any further issues.

  5. resolved Mar 17, 2022, 02:57 AM UTC

    This incident has been resolved.