BCycle experienced a major incident on March 15, 2022 affecting Service Fabric, lasting 1d 7h. The incident has been resolved; the full update timeline is below.
Affected components
Service Fabric
Update timeline
- monitoring Mar 15, 2022, 09:17 PM UTC
Good Afternoon. We hope you are seeing improved RFID checkout performance and reliability as you have updated to the latest kiosk version. Please note that our IT team is aware of some cases that may still cause the "Red X" issue at a dock. At this time, we are having our team investigate and will continue to provide updates in the Status Page. Please subscribe to the Status Page for the latest information.
- resolved Mar 17, 2022, 04:44 AM UTC
This incident has been resolved.