BCycle incident

Degraded Performance - Kiosk Services

Major Resolved View vendor source →

BCycle experienced a major incident on March 18, 2022 affecting Service Fabric, lasting 3h 45m. The incident has been resolved; the full update timeline is below.

Started
Mar 18, 2022, 04:34 PM UTC
Resolved
Mar 18, 2022, 08:20 PM UTC
Duration
3h 45m
Detected by Pingoru
Mar 18, 2022, 04:34 PM UTC

Affected components

Service Fabric

Update timeline

  1. investigating Mar 18, 2022, 04:34 PM UTC

    BCycle is aware of degraded performance in our system at this time - We are currently working on this issue. We will update status page with more information when we have an update.

  2. identified Mar 18, 2022, 04:59 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Mar 18, 2022, 06:10 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 18, 2022, 08:20 PM UTC

    This incident has been resolved.