BCycle experienced a notice incident on October 18, 2022 affecting DEN - BCycle Admin and PHL - BCycle Admin and 1 more component, lasting 1d 3h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- identified Oct 18, 2022, 02:22 PM UTC
We've identified an issue with bike status's in BCycle admin being affected from last nights update - Our team is aware of the issue and working towards a resolution. We're currently applying fixes for this so bike status's are accurate again. We will provide updates here as we continue to investigate and work on this issue.
- monitoring Oct 18, 2022, 03:41 PM UTC
Our team has worked through the Status issues for bikes that were in virtual kiosks, deleted, or archived. Bikes that should be marked as overdue may still be affected, but should resolve over time as bikes circulate. If there is a separate category of bikes you've identified, please reach out to our team via Help Center with examples and we'll engage our team for further review.
- monitoring Oct 19, 2022, 06:00 PM UTC
We are continuing to monitor for any further issues.
- resolved Oct 19, 2022, 06:01 PM UTC
This incident has been resolved.