BCycle experienced a minor incident on May 8, 2023 affecting DEN - Portal API and PHL - Portal API and 1 more component, lasting 1h 24m. The incident has been resolved; the full update timeline is below.
Affected components
DEN - Portal APIPHL - Portal APILAX - Portal API
Update timeline
- identified May 08, 2023, 05:00 PM UTC
We are restarting our Worker service to address reports from operators regarding failed messages. There is no anticipated downtime to this maintenance. We will continue to monitor and evaluate other potential areas for future improvements.
- monitoring May 08, 2023, 05:27 PM UTC
The service restart operation has stabilized notifications back to working order. We are continuing to monitor operations now.
- resolved May 08, 2023, 06:24 PM UTC
This incident has been resolved.