BCycle incident

Checkout and Admin failures in DEN tenant

Minor Resolved View vendor source →

BCycle experienced a minor incident on July 29, 2024 affecting DEN - BCycle Admin and DEN - Portal API, lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2024, 11:33 PM UTC
Resolved
Jul 30, 2024, 12:54 AM UTC
Duration
1h 21m
Detected by Pingoru
Jul 29, 2024, 11:33 PM UTC

Affected components

DEN - BCycle AdminDEN - Portal API

Update timeline

  1. monitoring Jul 29, 2024, 11:33 PM UTC

    We have restarted services in the DEN tenant to address an issue affecting checkouts and the BCycle Admin site. We are monitoring the system to ensure operations return to normal.

  2. resolved Jul 30, 2024, 12:54 AM UTC

    This incident has been resolved.