BCycle incident

BCycle app loading issue

Minor Resolved View vendor source →

BCycle experienced a minor incident on December 4, 2024 affecting DEN - Portal API and Service Fabric, lasting 4h 55m. The incident has been resolved; the full update timeline is below.

Started
Dec 04, 2024, 02:38 PM UTC
Resolved
Dec 04, 2024, 07:33 PM UTC
Duration
4h 55m
Detected by Pingoru
Dec 04, 2024, 02:38 PM UTC

Affected components

DEN - Portal APIService Fabric

Update timeline

  1. investigating Dec 04, 2024, 02:38 PM UTC

    We are currently investigating an issue affecting the BCycle app, which is not consistently opening/loading for users.

  2. monitoring Dec 04, 2024, 03:21 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Dec 04, 2024, 07:33 PM UTC

    This incident has been resolved.