BCycle experienced a minor incident on January 15, 2025 affecting Service Fabric, lasting 5h 43m. The incident has been resolved; the full update timeline is below.
Affected components
Service Fabric
Update timeline
- investigating Jan 15, 2025, 08:58 PM UTC
We are seeing an issue with service fabric performance that would affect checkout times for kiosks and docks and are investigating to find the root cause.
- identified Jan 15, 2025, 10:25 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Jan 15, 2025, 11:58 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 16, 2025, 02:41 AM UTC
This incident has been resolved.